Customer Satisfaction Survey

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TEST 1Cambridge IELTS 15 · Questions 1–10

Customer Satisfaction Survey

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

CUSTOMER SATISFACTION SURVEY

Customer details

Name:
Sophie Bird
Occupation:
1
Reason for travel today:
2

Journey information

Name of station returning to:
3
Type of ticket purchased:
Standard 4 ticket
Cost of ticket:
5
When ticket was purchased:
Yesterday
Where ticket was bought:
6
Satisfaction with journey
Most satisfied with:
the wifi
Least satisfied with:
the 7 this morning.

Satisfaction with station facilities

Most satisfied with:
how much 8 was provided
Least satisfied with:
lack of seats, particularly on the 9
Neither satisfied nor dissatisfied with:
the 10 available